Refund Policy



Password-Online does not take any advance payments. The payment options appear only if file is successfully decrypted.

Please take into consideration that Password-Online does not refund money for the digital goods that it provides if any of the mentioned below conditions takes place:
  • Protection from the uploaded file was successfully removed;
  • A user's problem was solved within 48 hours after contacting the support team;
  • Our service agreement was violated.

    By purchasing our services we provide you with access to the digital goods within a 48 hours time frame, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase.